You may receive emails from us because someone registered a Better Report™ account with your email. They may have mistakenly typed the email address during sign-up or intentionally used an email address that wasn’t theirs.
A domain provider like Gmail or Hotmail may have also recycled your email address. If you have an email account and don’t use it for a while, the domain provider can reissue it to the public for use by someone else.
If you receive a message and are unsure it’s really from Better Report™, always remember to check for common red flags.
If you don’t have a Better Report™ account but are receiving Better Report™ emails you can email us at team@better.report.
You will need to:
- Email us using the email address that you’re receiving Better Report™ emails
- Include a statement acknowledging you do not have a Better Report™ account and would like your email removed from the Better Report™ system
We can’t reply to any general account questions or inquiries via the team@better.report address.
If you do not have a Better Report™ account but you receive an SMS suggesting that you’ve attempted to log in, you can ignore these messages. It’s most likely they are phishing attempts sent to random phone numbers.
If you do have a Better Report™ account and you’re receiving these messages about log in attempts, at times you’re not trying to log in, this suggests that someone may have your password.